1
Information We Collect
We may collect information necessary to provide and improve our services, including:
- Personal details such as username, phone number, email address and other account information you provide
- Login records, account activity and security-related information
- Wallet, deposit, withdrawal and transaction records
- Referral activity, subscriptions, ticket usage and rewards history
- Support messages, feedback and communication records
- Device, browser, IP address and session-related information used for security and system monitoring
2
How We Use Your Information
Renarv Cash uses collected information to operate the platform effectively and securely. This may include:
- Creating, managing and protecting your account
- Processing deposits, withdrawals, subscriptions, rewards and other platform activities
- Tracking referrals, tickets and participation in features such as Trivia Live, quizzes, lucky spin and tasks
- Improving user experience, platform reliability and service performance
- Responding to support requests and resolving account-related issues
- Preventing fraud, abuse, unauthorised access and suspicious activity
3
How We Protect Your Information
We take reasonable technical and organisational measures to protect user information from unauthorised access, loss, misuse or disclosure. This includes account protection controls, monitoring tools and restricted access to sensitive information. Even so, no system can guarantee absolute security at all times.
4
Account Security Responsibilities
Users are responsible for protecting their login credentials and maintaining the confidentiality of their account. You should use a strong password, avoid sharing your account details and notify Renarv Cash immediately if you suspect unauthorised access, suspicious logins or account misuse.
5
Sharing of Information
We do not sell your personal information to third parties. However, information may be shared where necessary to:
- Provide services and process platform-related operations
- Comply with legal obligations or lawful requests
- Protect the rights, safety and integrity of Renarv Cash, its users or its systems
- Investigate fraud, abuse, security threats or policy violations
6
Cookies and Session Data
Renarv Cash may use cookies, sessions and similar technologies to keep users signed in, remember settings, improve user experience, monitor usage and strengthen account security. These technologies help the platform function properly and support fraud prevention.
7
Payments, Transactions and Wallet Data
Because Renarv Cash includes deposits, withdrawals, premium subscriptions, tickets, rewards and transaction tracking, we may store transaction-related data necessary to confirm, review and process financial activity on the platform. Users are responsible for ensuring that submitted payment details are accurate and up to date.
8
Referrals, Rewards and Participation Records
We may maintain records of referrals, task participation, premium subscriptions, daily rewards, lucky spin eligibility, quiz activity and Trivia Live participation in order to calculate eligibility, rewards, account activity and feature access correctly.
9
Data Retention
We may retain user data for as long as necessary to operate the platform, maintain records, resolve disputes, enforce policies, comply with legal obligations and protect the security and integrity of the service.
10
Your Rights and Choices
Depending on the nature of your account and applicable requirements, you may request updates to your information or seek help regarding account access and corrections through the official support channel. Users are encouraged to keep profile information accurate and current.
11
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date. Continued use of Renarv Cash after changes are made means you accept the updated Privacy Policy.